Axon Records + Emeres CAD — Contract Comparison

v2.7 · Reconciled against Axon/Emeres SOW dated May 22, 2026
Thunder Bay Police Service · Prepared by Michael Chyril, IT Manager · Generated: May 28, 2026

📝 What Changed Since v2.6

v2.6 was built in November 2025 against pricing in Gord's draft. The Axon/Emeres SOW that landed in our inbox on May 22, 2026 (Daniel Freemark, "Axon/Emeres SOWs and Quotes") has different numbers. v2.7 reconciles them.

Itemv2.6 (Nov 2025)v2.7 / actual SOW (May 2026)Delta
Emeres CAD PSO (Professional Services) $200,000 (over 3 yrs) $278,479 (one-time) +$78,479 (+39%) FLAG
Emeres CAD license — Years 1–3 (first block) $62.00 / user / mo (flat) $62.00 / user / mo No change
Emeres CAD license — Years 4–8 (escalation) $62.00 (assumed flat) $64.48 → $67.05 → $69.74 → $72.53 → $75.43 ~4% compounding/yr NEW
Emeres CAD term 10 years 118 months (~9.83 yrs) Tightened
Smartphone licenses Bundled in 280 user count 50 licenses × 98 mo × $18.75 SEPARATE LINE ⚠️ Proposal text says 240 — Axon quote line says 50. Discrepancy.
Survivability hardware Not surfaced 5× appliances, customer-supplied, specs TBD FLAG Capital cost not yet quantified
Data conversion from existing CAD Assumed in "Separately priced option," no price FLAG Not in $2.45M total
10-year Emeres CAD total (license + PSO) ~$2.36M $2,450,661 (incl. HST) ~+$90K from escalation + PSO creep

🎯 Executive Summary

Recommendation unchanged from v2.6: proceed with Records + CAD + Standards. Net 10-year financial benefit still positive (~$4.3M), but Year 1–5 cash flow is higher than v2.6 modeled. The ~4% annual CAD escalation and the data-conversion line item are the two material new risks to address at the May 28 9 AM meeting.

📊 Current Status Quo — Annual Operating Cost (pre-HST)

Unchanged from v2.6.

SystemDescriptionAnnual Cost
Hexagon CADCharges outside OPTIC$111,000
JTSAnnual CAD + Niche RMS$277,385
OPTICConsortium fees$70,329
Halogen (Cornerstone)Performance evaluation, 411 users$54,335
Subtotal — External Systems$513,049
Current Axon (Gord's quote)OSP, Fleet, Evidence.com, Interview (avg/yr)$548,798
Redaction Assistant240 users, back-billed properly$51,941
Subtotal — Axon Products$600,739
TOTAL STATUS QUO ANNUAL COST$1,113,788

💰 New Operating Cost — 4 Scenarios Updated for SOW

Year 1–3 license cost. Years 4+ escalate ~4%/yr per the new SOW (see escalation section below).

Cost Category Status Quo +Records +CAD +Records +CAD +Standards Everything (all-in)
Axon Base (OSP, Fleet, Evidence, Interview)$548,798$548,798$548,798$548,798
Redaction Assistant (240 users)$51,941$51,941$51,941$51,941
Hexagon CAD (replaced by Emeres)$111,000$0$0$0
JTS (CAD + Niche RMS, replaced by Records)$277,385$0$0$0
OPTIC fees$70,329$0$0$0
Halogen (replaced by Axon Standards)$54,335$54,335$0$0
Axon Records (365 × $56/mo)$245,280$245,280$245,280
Emeres CAD (280 × $62/mo, Yr 1–3)$208,320$208,320$208,320
Notes (240 × $10/mo)$28,800
Standards (245 × $15/mo, Halogen replacement)$44,100$44,100
TOTAL ANNUAL OPERATING (Yr 1–3)$1,113,788$1,108,674$1,098,439$1,127,239
Annual difference vs. status quo−$5,114−$15,349+$13,451

📈 CAD License Escalation NEW IN SOW

The new SOW has compounding ~4% annual CAD license increases starting Year 4

v2.6 modeled flat $62/user/mo for all 10 years. The actual SOW (May 2026, Axon quote page 3) shows a 36-month block at $62, then five 12-month blocks escalating ~4% each year.

YearCAD unit price/moCAD annual (280 users)vs Yr 1
Years 1–3 (Mar 2028 – Feb 2031)$62.00$208,320baseline
Year 4 (Mar 2031 – Feb 2032)$64.48$216,653+$8,333 (+4.0%)
Year 5 (Mar 2032 – Feb 2033)$67.05$225,288+$16,968 (+8.1%)
Year 6 (Mar 2033 – Feb 2034)$69.74$234,326+$26,006 (+12.5%)
Year 7 (Mar 2034 – Feb 2035)$72.53$243,701+$35,381 (+17.0%)
Year 8 (Mar 2035 – Feb 2036)$75.43$253,445+$45,125 (+21.7%)

Source: Axon Quote Q-830915-46164TD, pricing table (PDF page 3).

💵 Implementation (PSO) — $828,479 total Updated

PSO ItemTotalSpread OverAnnualNotes
Records Professional Services$250,0005 years$50,000Unchanged
Emeres CAD Implementation$278,479~3 years~$92,826+$78,479 vs v2.6 FLAG
Technical Account Manager (TAM)$250,0005 years$50,000Unchanged
Notes deployment (optional)$10,0005 years$2,000Unchanged
Standards implementation (optional)$40,0005 years$8,000Unchanged
TOTAL PSO$828,479+$78,479 vs v2.6

Emeres PSO payment timing: Per the new SOW (page 16), 33.3% is due at contract signing, 33.3% at year-1 anniversary, remainder at year-2 anniversary. That means ~$185K of the $278K is due before any go-live (implementation is a 24-month effort per SOW page 15). Confirm this matches our cash-flow expectations.

🔄 10-Year Position (Updated for SOW)

Year Status Quo Old Systems Running New Axon + Emeres Operating PSO Total New Annual vs Status Quo
Year 1 (2026)$1,113,788$513,049$600,739$192,826$1,306,614+$192,826
Year 2 (2027)$1,113,788$458,714$673,639$192,826$1,325,179+$211,391
Year 3 (2028)$1,113,788$0$1,098,439$192,826$1,291,265+$177,477
Year 4 (2029)$1,113,788$0$1,106,772$110,000$1,216,772+$102,984
Year 5 (2030)$1,113,788$0$1,115,407$110,000$1,225,407+$111,619
Year 6 (2031)$1,113,788$0$1,124,445$0$1,124,445+$10,657
Year 7 (2032)$1,113,788$0$1,133,820$0$1,133,820+$20,032
Year 8 (2033)$1,113,788$0$1,143,564$0$1,143,564+$29,776
Year 9 (2034)$1,113,788$0$1,143,564$0$1,143,564+$29,776
Year 10 (2035)$1,113,788$0$1,143,564$0$1,143,564+$29,776
10-YEAR TOTAL$11,137,880$971,763$10,283,952$828,479$12,054,193+$916,313

Year 4+ "New Axon + Emeres Operating" reflects the ~4% CAD escalation. All other prices held flat (Records $56/user, TAM/Standards/Notes flat per existing terms).

🏆 Net 10-Year Benefit (Updated)

10-Year additional investment (vs status quo)+$916,313
Axon-negotiated PSO savings (Records: $250K vs typical $1.1M)−$850,000
5-Year CAD bundling savings (Emeres-via-Axon vs Cirrus standalone)−$4,448,780
NET 10-YEAR BENEFIT$4,382,467

v2.6 number was $4,422,607. The ~$40K reduction is the new SOW's PSO creep + CAD escalation eating into the bundled savings.

🚩 New Flags Surfaced by the May 2026 SOW

1. Data conversion is NOT in the $2.45M total

SOW page 14: "If selected as a separately priced option, this proposal will include the following assumptions for historic data migration." Scope is "mutually agreed after EMERES reviews sample data." No price quoted. Up to 7 years event history + premise hazards. Ask Daniel for a firm number.

2. Hardware burden is on TBPS, specs deferred

SOW pages 12–14: 5× Local Survivability Appliances + CPIC server are "customer-purchased," with specs "provided separately" by EMERES. No virtualization story. No database/OS licensing called out. Page 14 calls the survivability appliances "optional" but page 12 lists them as part of the Production Environment — contradiction.

3. Smartphone license count discrepancy

Emeres proposal page 11 says 240 smartphone users; Axon quote page 3 line shows only 50 licenses. Fix in writing. Could be a $200K+ delta.

4. Mobile CAD on smartphone is Phase 2 (6–12 months post initial go-live)

SOW page 15. Combined with the 24-month implementation, officers don't get smartphone Mobile CAD for potentially 3 years from contract signing.

5. No SLA, no MFIPPA language, no data-return clauses

Standard EMERES T&Cs / EULA / SLA / M&S Guidelines are incorporated by reference (SOW page 16) but not attached to the package. Same for Axon's MSA (page 65 references axon.com URL). No uptime %, no severity definitions, no Ontario privacy language, no termination/exit-assistance clauses. Demand the referenced documents in writing before signature.

6. PSO went up $78K without explanation

v2.6 used $200K Emeres PSO. New SOW shows $278,479. Ask Daniel: what changed? Either scope was added, or the price crept. Either way it should be itemized.

📋 Asks for the 9 AM Meeting

  1. Firm data-migration quote with named source-system compatibility (our current Hexagon CAD + Niche RMS).
  2. Server specs in writing for the 5× Local Survivability Appliances + CPIC server + on-prem network/server requirements. Confirm virtualization (VMware/Hyper-V) support. List required OS/database licenses.
  3. Resolve smartphone-license count — 50 (quote) or 240 (proposal)?
  4. Itemize the PSO increase from $200K (v2.6 understanding) to $278,479 (May SOW).
  5. Attach all referenced T&Cs / EULA / SLA / M&S Guidelines / Axon MSA to the contract envelope before signature.
  6. Add MFIPPA compliance + Privacy Impact Assessment commitment + named AWS region (Canada Central — Montreal — vs Canada West — Calgary).
  7. Add termination-for-convenience + data-return clause with transition assistance scope.
  8. Contractual SLA: uptime ≥99.99%, sev-1 response ≤15 min, downtime credits.