OSP 10 Comprehensive Package Breakdown

Thunder Bay Police Service - 10 Year Officer Safety Plan

Quote Number: Q-777592-45981TD | Issued: November 20, 2025

Contract Summary

120 Months
Program Length
$18.6M
Total Investment (CAD)
$13.4M
Total Savings
$1.3M
Avg. Savings/Year
Subtotal:
$16,499,492.26
HST/GST:
$2,076,905.52
Contract Start:
March 1, 2026
Quote Expiration:
October 17, 2025

1. HARDWARE COMPONENTS

1.1 Body-Worn Cameras

Initial Deployment (February 2026)

Item Quantity Description
AB4 Camera Bundle 134 cameras Axon Body 4 cameras with RapidLock mounting system (130 OSP bundle + 4 extra)
Components
  • 143x USB-C to USB-C cables
  • 143x Magnetic disconnect cables
  • 143x RapidLock mount patches
AB4 Multi-Bay Dock Bundle 15 docks 8-bay charging/evidence upload docks with wall mounts and North America power cords

Technology Advancement Plan (TAP) Refreshes

Automatic Hardware Replacement Schedule
Refresh Date OSP Bundle (80) OSP-Unlimited (41) Body Cam TAP (11) Docks
August/September 2028 82 cameras 41 cameras 11 cameras 15 docks (OSP: 10, Unlimited: 5)
February/March 2031 82 cameras 41 cameras 11 cameras 15 docks (OSP: 10, Unlimited: 5)
September 2033 82 cameras 41 cameras - 15 docks (OSP: 10, Unlimited: 5)
February 2036 82 cameras 41 cameras - 15 docks (OSP: 10, Unlimited: 5)

Total: 4 complete camera refreshes over 10 years, ensuring officers always have the latest technology

1.2 TASER 10 Conducted Energy Devices

Initial Equipment (March 2026)

Item Quantity Details
TASER 10 Handles (Yellow Class 3R) 82 total 80 duty units + 2 training units
Magazines 92 total
  • 88 Live Duty (Black V2)
  • 6 Live Training (Purple V2)
  • 4 HALT Training (Blue)
  • 3 Inert (Red)
Live Cartridges 1,200 Duty deployment cartridges
HALT Training Cartridges 2,160 total 560 initial + 400 each year (2027-2030)
Inert Cartridges 30 Non-functional training cartridges
Battery Packs (Tactical) 98 80 duty + 16 training + 2 VR
Safariland Holsters (Right-Handed) 80 Duty carry holsters
Six Bay Plus Core Charging Dock 1 Includes wall mount and power cord

Training Equipment

Item Quantity
Enhanced Hook-and-Loop HALT Training Suit (V2) 1
Conductive Professional Ruggedized Targets 2
Professional Target Frames (27.5" x 75") 2
Replacement Tool Kit - Interposer Bucket 1
Replacement Interposer Bucket 1

Recertification Program (September 2031)

Years 6-10 Certification Hardware

80 units of TASER Certification Program Year 6-10 Hardware Package

Includes replacement and recertification materials for the second half of the contract

1.3 Axon Fleet 3 In-Car Video System

Initial Deployment (February 2026)

Component Quantity Description
Fleet 3 Standard 2-Camera Kits 30 vehicles In-car video recording systems with 2 cameras per vehicle

TAP Refresh Schedule

Refresh Date Bundle 1 (30 units) Bundle 2 (30 units) A la Carte (1 unit)
February 2031 30 kits 30 kits 1 kit

Total: 61 Fleet 3 systems refreshed in 2031

1.4 Axon Signal Sidearm Sensors

Smart Holster Technology

Item OSP Bundle OSP-Unlimited Bundle Total
Signal Sensors 80 40 120
CR2032 Batteries 80 40 120
What is Axon Signal?

Axon Signal is a sensor that attaches to officer equipment (firearms, TASER devices) and automatically triggers body cameras to record when devices are drawn from holsters, ensuring critical incidents are captured without officer intervention.

1.5 Axon VR Training System

Virtual Reality Training Equipment (March 2026)

Component Quantity Purpose
HTC Focus Vision VR Headsets 2 High-resolution VR training headsets
TASER 10 Controllers 2 Realistic TASER training controllers for VR
T10 Safariland Holsters (Gray, RH) 2 VR-compatible training holsters
Tactical Bags 2 Storage and transport cases

VR TAP Refreshes

Refresh Date Controllers Headsets
September 2028 2 2
March 2031 2 2
September 2033 2 2

2. CORE SOFTWARE LICENSES

2.1 Axon Evidence.com - Digital Evidence Management

License Types & Storage

Pro Licenses (120 users total)

Bundle Users Storage/User Duration
OSP Bundle 80 10GB + Unlimited Axon Device Storage 03/01/2026 - 02/29/2036
OSP-Unlimited Bundle 40 10GB + Unlimited Axon Device Storage 03/01/2026 - 02/29/2036
Pro License Bundle 20 10GB 03/01/2026 - 02/28/2031

Basic Licenses (100 users)

Bundle Users Storage/User Duration
Basic License Bundle 100 10GB 03/01/2026 - 02/28/2031

Fleet Vehicle Licenses (60 vehicles)

License Type Quantity Storage Duration
Fleet Vehicle License 30 (renews to 30 more in 2031) - 2026-2031, then 2031-2036
Fleet Storage - Unlimited (2 cameras) 60 (30 x 2 periods) UNLIMITED 2026-2031, then 2031-2036

Interview Room Storage

License Quantity Storage
Interview Room Unlimited Storage 10 rooms UNLIMITED
Streaming Server Maintenance 2 servers -
Device Connectivity (120 devices)

80 OSP Bundle + 40 OSP-Unlimited Bundle

Duration: 03/01/2026 - 02/29/2036

Enables automatic upload and synchronization of body cameras, TASER devices, and other Axon hardware

2.2 Axon Records - Records Management System (RMS)

Full RMS Platform
Component Users Start Date End Date
Axon Records Core Platform 365 users 03/01/2028 02/29/2036
E-Notes Module 240 users 03/01/2027 02/29/2036
What is Axon Records?

Axon Records is a comprehensive cloud-based RMS with six modules:

  • Report Writing: Digital forms for incidents, use-of-force, training, commendations, hiring
  • Case Management: Triage caseloads and prioritize cases needing supervisor action
  • Search: Advanced search with smart filters
  • Early Intervention System: Identifies officers needing support
  • Personnel: Officer profiles, service histories, commendations, disciplinary actions
  • Analytics: Real-time dashboards including Use of Force analytics
What is E-Notes?

E-Notes is a cloud-based evidentiary notes module that:

  • Enables easy capture and secure storage of field notes
  • Provides quick search by dates, persons, keywords
  • Includes configurable fields for consistent documentation
  • Features robust audit logs tracking all changes
  • Integrates with Axon Evidence for attaching digital evidence
  • Ensures notes are never lost or misplaced

Implementation Services

Service Scope Value
E-Notes Deployment 1 project $10,000
Records Professional Services (Milestone-Based) 5,000 hours $250,000

2.3 Axon Standards - Policy & Performance Management

Standards Platform (285 total licenses)
Bundle Users Duration
OSP Bundle 80 03/01/2026 - 02/29/2036
OSP-Unlimited Bundle 40 03/01/2026 - 02/29/2036
A la Carte 245 03/01/2026 - 02/29/2036
What is Axon Standards?

A comprehensive policy and performance management platform with six modules:

  • Report Writing: Digital forms replacing physical paperwork
  • Case Management: Structured routing and task lists
  • Search: Advanced filtering and search capabilities
  • Early Intervention System: Proactive officer wellness monitoring
  • Personnel Management: Centralized officer profiles and service histories
  • Analytics: Real-time Use of Force dashboards and reporting

Implementation Service

Service Value
Standards Implementation Service $40,000

3. AI & ADVANCED FEATURES

3.1 Axon AI - AI Era Plan AI POWERED

Comprehensive AI Platform (240 licenses)
Component Users Duration Cost
AI Software Licenses 240 03/01/2026 - 02/29/2036 $5,731,200
AI Professional Services 240 Implementation support Included

CRITICAL: Axon AI Era Is the Largest Line Item in This Quote

At $5.73 million, this represents approximately 35% of the total contract value. This subscription provides access to Axon's current and future AI solutions for a fixed annual cost.

What's Included in AI Era (Current Features)

1. Draft One - Automated Report Writing TIME SAVER

  • Generates first-draft report narratives from audio transcripts
  • Cuts report writing time by 40-67%
  • Supports post-incident dictation and third-person narratives
  • Multi-language audio support
  • Real agencies achieving 50-67% time savings

2. Axon Assistant - AI Voice Assistant LIVE AID

  • Available via Axon Body 4 cameras
  • Real-time language translation for conversations
  • Answers policy questions in the field
  • Coming 2025: License plate lookup, weather, traffic info

3. Brief One - Smart Evidence Summaries

  • Auto-generates concise transcript summaries
  • Identifies timestamped moments in evidence
  • Streamlines evidence review for investigators

4. Policy Chat - AI Policy Assistant

  • "ChatGPT for agency policies"
  • Quick, clear answers to policy questions anytime, anywhere
  • 44% faster than traditional policy services

5. Smart Detection - Video Analytics UNLIMITED

  • Unlimited Smart Detection included
  • Identifies and tracks human forms through video evidence
  • Accelerates video review processes

6. Upcoming Features (2025)

  • Smart Capture: Extracts data from IDs and license plates
  • Form One: Auto-completes common forms from audio transcripts

3.2 Auto Tagging AI POWERED

AI-Powered Evidence Tagging (120 licenses)
Component Users Duration
Auto Tagging License 120 03/01/2026 - 02/29/2036
What is Auto Tagging?
  • Leverages data from CAD and RMS to automatically tag evidence
  • AI Auto-Tagging: Uses AI to suggest metadata when CAD associations are incomplete
  • Analyzes context and transcripts to close metadata gaps
  • Enhances efficiency and improves accuracy
  • Reduces manual tagging workload

3.3 Redaction Assistant AI POWERED

AI-Powered Redaction (240 licenses)
Component Users Duration
Redaction Assistant User License 240 03/01/2026 - 02/29/2036
What is Redaction Assistant?

AI-enabled premium add-on within Redaction Studio that reduces redaction time by up to 70%

Detection Capabilities:

  • Faces/Heads: Detect up to 20 faces simultaneously
  • License Plates: AI-powered tracking identifies and blurs all plates
  • Screens: Redacts mobile data terminals (MDTs) and personal phones
  • Audio via Transcript: Click words/phrases in transcript to redact audio

Performance Features:

  • Videos up to 2 hours return AI results within 10 minutes
  • Bulk processing: Initiate on up to 20 videos simultaneously
  • Background processing continues even when you exit
  • Improved masking accuracy with law enforcement-specific AI models
  • Head tracking follows individuals in and out of frame

3.4 Community Request - Public Evidence Collection

Evidence Collection Platform (240 licenses)
Component Users Duration
Community Request License 240 03/01/2026 - 02/29/2036
What is Community Request?

Secure digital evidence collection from community members with full chain-of-custody preservation

Four Collection Methods:

1. 1:1 Individual Invites

  • Send SMS or email requests to specific individuals
  • Evidence automatically tagged and uploaded to Axon Evidence
  • Maintains chain-of-custody

2. Public Portals

  • Create public submission portals for events
  • Community submits photos, videos, documents
  • Works for large-scale and day-to-day incidents

3. Ring Integration (Automated Invites)

  • Canvas areas by sending requests to Ring camera owners
  • Community members choose to share via Ring app
  • Non-sharers remain anonymous for privacy protection

4. CCTV Registry

  • Map-based business camera registry
  • Quickly find and invite nearby businesses to submit footage

Additional Features:

  • Automate invites via CAD, RMS, or online reporting integration
  • Multi-language support for invitations and portals
  • 100% of requests logged and auditable

4. FLEET & MOBILE TECHNOLOGY

4.1 Fleet 3 Advanced - In-Car Video & ALPR

Fleet 3 Advanced Renewal (60 vehicles total)
Bundle Vehicles Duration
Fleet 3 Advanced Renewal (Bundle 1) 30 03/01/2026 - 02/28/2031
Fleet 3 Advanced Renewal (Bundle 2) 30 03/01/2026 - 02/28/2031
Fleet 3 Advanced Renewal (Extended) 30 + 30 03/01/2031 - 02/29/2036
Advanced Features Included (Per Vehicle)

ALPR - Automatic License Plate Recognition

  • 30 ALPR licenses (1 camera per vehicle)
  • Scans multiple lanes simultaneously at speeds up to 140 mph
  • 8.1 billion plates read by Axon Fleet systems to date
  • 20,000+ felony arrests facilitated
  • 50,000+ vehicle recoveries in past year

Real-Time Location, Alerts & Livestream

  • 30 licenses for real-time tracking
  • Live video streaming via 5G connectivity
  • Real-time location mapping of all vehicles
  • Automated alerts and notifications
  • Integration with Axon Fusus for situational awareness

Storage

  • 60 Unlimited Storage licenses (30 x 2 cameras)
  • UNLIMITED storage for all Fleet camera footage

Installation Services

Service Quantity Notes
Fleet 3 Installation - Upgrade 30 vehicles (2x) Professional installation for each bundle

4.2 Axon Fusus - Real-Time Intelligence Platform

Fusus Plus User Licenses (120 total)
Bundle Users Duration
OSP Bundle 80 03/01/2026 - 02/29/2036
OSP-Unlimited Bundle 40 03/01/2026 - 02/29/2036
What is Axon Fusus?

Real-time operations platform that connects disparate systems into one unified view

Integration Capabilities:

  • Fixed cameras, VMS, and legacy tools integration
  • Public and private cameras
  • Body cameras, drones, gunshot detection
  • License Plate Readers (ALPR)
  • 911/CAD system integration
  • Axon device integration (cameras, TASERs)

Features:

  • Encrypted connections and role-based permissions
  • Compliant cross-agency sharing
  • Community camera registration and live streaming
  • Multimedia text tips from public
  • Fusus API for rapid custom integrations

5. TRAINING & CERTIFICATION

5.1 TASER Training & Certification Programs

TASER 10 Training Components (80 officers)

Data Science Program

Program Users Duration
TASER Data Science Program 80 03/01/2026 - 02/29/2036

Analytics and data tracking for TASER deployments and training

On-Demand Certification

Program Users Duration
TASER On-Demand Certification 80 03/01/2026 - 02/29/2036

Online certification and recertification training modules

Replacement Access Program

Program Users Coverage
TASER 10 Replacement Access - Duty Cartridge 80 10 Years

Provides replacement cartridges for duty deployments throughout the contract

Recertification Hardware (Years 6-10)

In September 2031, 80 officers receive Year 6-10 Certification Hardware Package

5.2 VR Training - TASER Skills

Virtual Reality Training Platform (80 users)
Component Users Duration
VR User Access - TASER Skills 80 03/01/2026 - 02/29/2036

Virtual reality training scenarios for TASER deployment and de-escalation skills

6. PROFESSIONAL SERVICES & SUPPORT

6.1 Technical Account Manager (TAM)

Dedicated Multi-Year Support
Service Duration Value
Multi-Year SWS Technical Account Manager 60 months (5 years) $250,000

Dedicated Axon technical resource for ongoing support, optimization, and strategic guidance throughout the contract

6.2 Implementation & Integration Services

Service Scope Value
Evidence.com PSO - Integration Services 1 project $15,000
Axon Standards - Implementation Service 1 project $40,000
Axon Records - E-Notes Deployment 1 project $10,000
Axon Records - Professional Services (Milestone) 5,000 hours $250,000
AI Professional Services 240 users Included in AI Era
Fleet 3 Installation - Upgrade 60 vehicles total Included

7. WARRANTIES & EXTENDED COVERAGE

7.1 Extended Warranty Coverage

TAP Warranty - Technology Advancement Plan

All hardware refreshes include extended warranty coverage through the TAP program

Body Camera TAP Warranties

Component Quantity Coverage Period
Camera Warranties (OSP) 82 03/01/2027 - 02/29/2036
Camera Warranties (Unlimited) 41 03/01/2027 - 02/29/2036
Camera Warranties (BWC TAP) 11 02/01/2027 - 02/28/2031
Multi-Bay Dock Warranties (OSP) 10 03/01/2027 - 02/29/2036
Multi-Bay Dock Warranties (Unlimited) 5 03/01/2027 - 02/29/2036

TASER 10 Extended Warranties

Component Quantity Coverage Period
TASER 10 Handles 82 03/01/2027 - 02/29/2036
Battery Packs 98 03/01/2027 - 02/29/2036
Six Bay Dock 1 03/01/2027 - 02/29/2036

VR Extended Warranties

Component Quantity Coverage Period
VR Headsets 2 03/01/2027 - 02/29/2036
VR Controllers 2 03/01/2027 - 02/29/2036

Fleet 3 Extended Warranties

Component Quantity Coverage Period
Fleet 3 - 2 Camera Kits (Bundle 1) 30 02/01/2027 - 02/28/2031
Fleet 3 - 2 Camera Kits (Bundle 2) 30 02/01/2032 - 02/29/2036
Fleet 3 - 2 Camera Kit (A la Carte) 1 02/01/2032 - 02/29/2036

8. PAYMENT STRUCTURE

8.1 Annual Payment Schedule

Year Payment Date Subtotal Tax (HST) Total Payment
1 Feb & Mar 2026 $1,898,771.59 $246,840.30 $2,145,611.89
2 Feb 2027 $1,404,275.63 $182,555.82 $1,586,831.45
3 Feb 2028 $1,649,555.63 $214,442.22 $1,863,997.85
4 Feb 2029 $1,649,555.63 $214,442.22 $1,863,997.85
5 Feb 2030 $1,649,555.63 $214,442.22 $1,863,997.85
6 Feb 2031 $1,649,555.63 $214,442.22 $1,863,997.85
7 Feb 2032 $1,649,555.63 $214,442.22 $1,863,997.85
8 Feb 2033 $1,649,555.63 $214,442.22 $1,863,997.85
9 Feb 2034 $1,649,555.63 $214,442.22 $1,863,997.85
10 Feb 2035 $1,649,555.63 $214,442.34 $1,863,997.97
TOTAL $16,499,492.26 $2,144,934.00 $18,644,426.26

Note on Payment Structure

Year 1 has split payments (Feb and Mar 2026) due to initial hardware delivery and Community Request going live separately. Years 2-10 have consistent annual payments of approximately $1.86M per year.

9. KEY FEATURES SUMMARY

9.1 Unlimited Features in OSP 10

UNLIMITED Features Included:

  • Unlimited Evidence Storage from Axon devices (Body cameras, Fleet cameras) - 120 users
  • Unlimited Fleet Storage for 60 cameras (30 vehicles x 2 cameras) - 2 periods
  • Unlimited Interview Room Storage - 10 rooms for 10 years
  • Unlimited Smart Detection - AI human form tracking in video (included in AI Era)

9.2 AI-Powered Features

AI POWERED Capabilities:

  • Draft One: Auto-generates police reports from audio (40-67% time savings)
  • Axon Assistant: Real-time language translation and policy Q&A in the field
  • Brief One: Auto-summarizes evidence with timestamps
  • Policy Chat: ChatGPT for agency policies (44% faster responses)
  • Smart Detection: Unlimited AI tracking of human forms in video
  • Auto Tagging: AI-powered evidence metadata (120 licenses)
  • Redaction Assistant: AI redaction of faces, plates, screens (240 licenses, 70% time savings)
  • Smart Capture: Coming 2025 - Extracts data from IDs and plates
  • Form One: Coming 2025 - Auto-completes forms from transcripts

9.3 Transcription Services

Transcription in OSP 10: NOT Explicitly "Unlimited" But Functionally Comprehensive

The quote does NOT list a standalone "Unlimited Transcription" line item. However, transcription capabilities are embedded throughout:

  • AI Era Plan (240 licenses): Includes Draft One, which generates reports from audio transcripts - this requires transcription capability
  • Redaction Assistant (240 licenses): Includes "Audio Redact via Transcript" - requires transcript generation
  • Auto Tagging (120 licenses): Uses transcripts to suggest metadata
  • Brief One: Generates transcript summaries

Conclusion: While not labeled "Unlimited Transcription," the AI Era and related features strongly suggest comprehensive transcription capabilities are included as part of the AI package.

9.4 Real-Time & Integration Features

Live Operational Capabilities:

  • Fleet Real-Time Location & Livestream: 30 vehicles with live video and GPS tracking
  • ALPR: 30 cameras reading plates up to 140 mph
  • Axon Fusus: 120 licenses for unified real-time operations platform
  • Axon Signal: 120 sensors auto-trigger cameras when weapons drawn
  • Device Connectivity: 120 licenses for automatic evidence upload
  • Community Request: 240 licenses for public evidence collection (4 methods)

10. CRITICAL OBSERVATIONS

Top 5 Most Expensive Line Items

  1. Axon AI - AI Era (240 licenses): $5,731,200 - 34.7% of total contract
  2. Bundle - Officer Safety Plan 10 10YR (80 units): $3,637,920 - 22.0%
  3. Axon Records (365 licenses): $1,962,240 - 11.9%
  4. OSP-Unlimited 10YR (40 units): $1,136,352 - 6.9%
  5. Fleet 3 Advanced Renewal (60 total): $1,085,148 - 6.6%

These five items represent 82.1% of the total contract value.

What's NOT Included

The following common Axon features/products are NOT mentioned in this quote:

11. USER DISTRIBUTION SUMMARY

System/Feature Total Users/Units Bundle Breakdown
Body-Worn Cameras 134 cameras (initial) 80 OSP + 41 Unlimited + 11 TAP + 4 extra
TASER 10 Devices 82 handles 80 duty + 2 training
Fleet 3 Systems 61 vehicles 30 + 30 + 1
Axon AI - AI Era 240 licenses -
Redaction Assistant 240 licenses -
Community Request 240 licenses -
Axon Standards 285 licenses 80 OSP + 40 Unlimited + 245 A la Carte
Axon Records (Full RMS) 365 licenses -
E-Notes 240 licenses -
Evidence.com Pro 120 licenses 80 OSP + 40 Unlimited + 20 Pro Bundle
Evidence.com Basic 100 licenses -
Auto Tagging 120 licenses -
Axon Fusus Plus 120 licenses 80 OSP + 40 Unlimited
Signal Sensors 120 sensors 80 OSP + 40 Unlimited

12. TECHNOLOGY REFRESH TIMELINE

Hardware Refresh Schedule (TAP Program)

Date Equipment Refreshed Quantity
February 2026 Initial Deployment All hardware delivered
March 2027 TASER HALT Cartridges 400 cartridges
March 2028 TASER HALT Cartridges 400 cartridges
August 2028 Body Camera TAP Refresh 1 11 cameras + docks
September 2028 OSP Body Camera TAP Refresh 1 + VR TAP 1 123 cameras, 15 docks, 2 VR sets
March 2029 TASER HALT Cartridges 400 cartridges
March 2030 TASER HALT Cartridges 400 cartridges
February 2031 Body Camera TAP Refresh 2 + Fleet TAP 1 11 cameras + 61 Fleet kits
March 2031 OSP Body Camera TAP Refresh 2 + VR TAP 2 123 cameras, 15 docks, 2 VR sets
September 2031 TASER Recertification Hardware (Years 6-10) 80 units
September 2033 OSP Body Camera TAP Refresh 3 + VR TAP 3 123 cameras, 15 docks, 2 VR sets
February 2036 OSP Body Camera TAP Refresh 4 (Final) 123 cameras, 15 docks

CONCLUSION

OSP 10 Package Value Proposition

Thunder Bay Police Service is investing $18.6 million (CAD) over 10 years for a comprehensive public safety technology ecosystem that includes:

Total Claimed Savings: $13.4 million over 10 years

Research Sources

This analysis includes research from the following Axon documentation and announcements: